Terms of service

Last updated: October 18, 2026

1. Acceptance of Terms

By accessing or using this Site and placing an order, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use the Site.

2. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to place an order. By using the Site you confirm that you meet this requirement.

3. Products, Pricing & Availability

All prices are listed in GBP unless otherwise noted and are subject to change without notice. We make reasonable efforts to display accurate pricing and availability, but errors can occur if a product is listed at an incorrect price, we may cancel the order and issue a full refund.

4. Orders & Payment

Placing an order is an offer to purchase, which we may accept or decline for any reason, including suspected fraud or stock errors. Payment is processed securely through Shopify at checkout; we do not store your full card details.

5. Shipping & Returns

Shipping timelines and costs are described in our Shipping Policy. We do not accept change-of-mind returns; see our Refund Policy for faulty, damaged or incorrect items.

6. Intellectual Property

All content on this Site, including The Horology name and logo, photography and text, is owned by The Horology or its licensors. You may not reproduce, distribute or create derivative works from this content without our written permission.

7. Prohibited Uses

  • Using the Site for any unlawful purpose or in violation of these Terms.
  • Attempting to interfere with the security or proper functioning of the Site.
  • Scraping, reselling, or reproducing Site content or product designs without permission.
  • Submitting false or fraudulent order or payment information.

8. Limitation of Liability

The Site and products are provided "as is." To the fullest extent permitted by law, The Horology is not liable for any indirect, incidental, or consequential damages arising from your use of the Site or products purchased through it.

9. Governing Law

These Terms are governed by the laws of the jurisdiction in which The Horology is registered, without regard to conflict-of-law principles. This section should be finalized with legal counsel before launch.

10. Changes to These Terms

We may update these Terms from time to time. Changes take effect once posted to this page, and continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

11. Contact Us

Questions about these Terms can be sent to our support team at supportgxa@gmail.com.